Behavioral Health Crisis Center
CONTACT US
Are you experiencing a mental health crisis?
We are here to help, 24 hours a day, 7 days a week.
Behavioral Health Crisis Center (BHCC)
1118 Oak St. SE
Salem, OR, 97301
Phone: 503-585-4949
Fax: 503-585-4965
Summary of Services
Our Behavioral Health Crisis Center (BHCC) provides crisis intervention services 24 hours a day, seven days a week, for anyone who perceives themselves to be in a mental health crisis.
Our Qualified Mental Health Professionals conduct assessments and make appropriate recommendations to support anyone in crisis including referrals for ongoing mental health services. We utilize Qualified Mental Health Associates to access basic services in the community and provide training in areas such as:
- Taking prescribed medication
- Symptom management
- Facilitating access to community resources
BHCC staff provide telephone triage, support, and referral. We have psychiatric prescriber services available for individuals who meet specific criteria. Additionally, we authorize regional inpatient hospitalization for indigent residents of Marion County.
Salem Hospital (Salem, OR)
Precommitment Services
Mental Health Resources
Community Response Team (CRT)
Helping the Residents of Marion County
In-Person Response in the Community
Ask for CRT!
We are here to help, 24 hours a day, 7 days a week.
Phone: 503-585-4949
Our Community Response Team (CRT) provides crisis intervention services to individuals experiencing a behavioral health crisis. These teams are comprised of a combination of a Qualified Mental Health Professional (QMHP) or a Qualified Mental Health Associate (QMHA), and a Certified Recovery Mentor (CRM).
Who can call CRT?
- Self
- Family/Friend
- 988
- Service Provider
- Police/Fire/Medics
- Anyone concerned for themselves or another individual
Examples of a behavioral health crisis include:
- Suicidal thinking
- Feeling unable to cope with life stressors
- Psychotic behavior
- Substance use concerns
What CRT does:
- Crisis intervention
- Safety plan
- Transport voluntarily to other service providers or location determined to be appropriate
- Provide resources and referrals
- Evaluate appropriateness for Crisis Respite
- Arrange for follow-up when appropriate
- Connection to Addiction Services
- Provide peer support for those experiencing issues with substance use and/or recovery
Mobile Crisis Response Team (MCRT)
Mobile Crisis Response Team (MCRT)
Available Monday-Thursday from 8 a.m. to 6 p.m.
Phone: 503-588-5032 or 911
For behavioral health support not involving law enforcement, call 988 or our Community Response Team (CRT) at 503-585-4949
The Mobile Crisis Response Team (MCRT) pairs a Marion County Sheriff's Deputy with a Qualified Mental Health Professional (QMHP). Together, they respond to calls involving individuals experiencing a behavioral health crisis by providing both safety and support on scene.
Who can call MCRT?
- Self
- Family/Friend
- 988
- Service Provider
- Police/Fire/Medics
When MCRT can help:
- Behavioral health crisis is emergent
- Someone is thinking about suicide, homicide, or harm to self or others
- Disturbance or potentially aggressive behavior from someone with behavioral health concerns
- There's a conflict in a family or caregiving situation involving behavioral health
- Ongoing behavioral health concerns with frequent calls for help
- Follow-up after a behavioral health crisis to help the individual stay connected to support
- Any situation where a behavioral health-focused approach could make a difference
Email Privacy: While we are happy to answer general questions via email, we suggest you do not transmit personal or health related information in your message. We cannot meet any expectation you might have of confidentiality when you communicate with us over the Internet. If you have a specific personal or health-related issue, please call the appropriate county government office instead.
Email address: health@co.marion.or.us
To report a public health emergency, or make an urgent report of communicable disease, call 503-588-5621 at anytime.
